FAQ

Admission

Axel Springer SE employees register their guests at reception. If they subsequently report to reception, they receive a visitor’s badge after presenting their identity card and are required to go through the baggage check. In the meantime, the colleagues at reception inform the Axel Springer employee, who then collects the respective guest.

Gastronomy

We offer purely cashless payment in all our outlets. Here you can pay by PayPal, debit and credit card, as well as via the dailyPACE app.

This can be used to pay for everything except alcoholic drinks and food (i.e. alcohol-free and hot drinks). A corresponding receipt as hospitality voucher can be obtained from the cash desk upon request. However, the slips can also be reprinted at the charging point. It is currently possible to have a maximum of 10 receipts from the last 90 days available for reprinting.

During the reconstruction phase from 4 August 2021 the entrance to PAPA will be exclusively via Zimmerstraße 32.

For all questions regarding the subsidisation of meals for your employees, please contact support@pace.berlin

The app offers numerous practical functions for your visit to the PACE outlets. As well as finding all of the menus, now you can also pay with the app if you don’t have your customer card or house ID with you. What’s more, you can top up your card or house card quickly and conveniently, even when you’re on the move!

And it’s very easy to do:

  1. Click on the dailyPAY button in the app
  2. Sign up and link your account to your PayPal account
  3. Now you can log in and top up your card or ID with the desired amount via PayPal

Download the dailyPACE app free of charge from iTunes or the Google App Store on your smartphone at the charging point (in the PAPA or on the ground floor of the new building), you can then link your customer card or your house ID to the app so that nothing stands in the way of cashless payment.

Du musst zunächst die App in iTunes oder im Google Play Store auf Dein Smartphone laden. Das ist natürlich kostenlos. Im zweiten Schritt musst Du mit Deinem Smartphone zu einem unserer Aufwerter gehen und dort Deine Karte mit unserer App verknüpfen.

Hier die ausführliche Anleitung

Die Kundenkarte bekommst Du gegen eine Pfandgebühr von 10 € am Automaten. Diesen findest Du im PAPA oder im Neubau EG.

Solltest Du die Karte nicht mehr benötigen, kannst Du sie am Automaten zurückgeben und bekommst den Pfand selbstverständlich wieder zurück bzw. gutgeschrieben.

I can recharge my house card/customer card at the charging points in the PAPA or in the new building, on the ground floor. This is possible via PayPal, debit or credit card or via the dailyPACE app.

That is possible. To do this, you need to download the dailyPACE app (for iPhone or Android) and link it to your PayPal account on your mobile phone.

Events

EVENTS BY PACE takes care of all event requests and projects of Axel Springer SE and its affiliated companies.

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